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Brazilian customer experience platform Zenvia files for a $100 million US IPO

April 16, 2021
ZENV

Zenvia, which provides a customer experience communications platform in Latin America, filed on Friday with the SEC to raise up to $100 million in an initial public offering.

Zenvia's customer experience (CX) communications platform provides a combination of solutions focused on campaigns, sales teams, customer service, and engagement; tools, such as software APIs, chatbots, single customer view, journey designer, documents composer and authentication; and channels, such as SMS, Voice, WhatsApp and Webchat.

The São Paulo, Brazil-based company was founded in 2004 and booked $76 million in revenue for the 12 months ended December 31, 2020. It plans to list on the Nasdaq under the symbol ZENV. Zenvia filed confidentially on January 26, 2021. Goldman Sachs, Morgan Stanley, Itau BBA, UBS Investment Bank, Bradesco BBI and XP Investimentos are the joint bookrunners on the deal. No pricing terms were disclosed.