Zenvia ^{Priced, Nasdaq: ZENV}

We empower companies to transform their existing customer communications from non-scalable, physical and impersonal interactions into highly scalable, digital first and hyper contextualized customer journey experiences. Our customer experience, or CX, communications platform enables companies to create unique journeys for their end-customers across a variety of channels. Our unified end-to-end CX communications platform provides a combination of (i) solutions focused on campaigns, sales teams, customer service and engagement, (ii) tools, such as software application programming interfaces, or APIs, chatbots, single customer view, journey designer, documents composer and authentication and (iii) channels, such as SMS, Voice, WhatsApp and Webchat. Our comprehensive platform assists our customers in several use cases, including marketing campaigns, customer acquisition, customer information nutrition, customer onboarding actions, warnings, customer services with or without automation, fraud control, cross-selling and customer retention, among others. Our software platform facilitated the flow of communication with end-consumers for more than 7,700 customers of all sizes as of December 31, 2019, which increased to more than 9,400 customers as of December 31, 2020, all across a broad range of industries throughout Latin America.