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Brazilian customer experience platform Zenvia prices US IPO at $13 low end

July 22, 2021
ZENV

Zenvia, which provides a customer experience communications platform in Latin America, raised $150 million by offering 11.5 million shares at $13, the low end of the range of $13 to $15. The company plans to raise an additional $50 million in a concurrent private placement to Twilio.

Zenvia's customer experience (CX) communications platform provides a combination of solutions focused on campaigns, sales teams, customer service, and engagement; tools, such as software APIs, chatbots, single customer view, journey designer, documents composer and authentication; and channels, such as SMS, Voice, WhatsApp and Webchat. The company's software platform facilitated the flow of communication for more than 10,190 customers throughout Latin America as of March 31, 2021, and the company achieved a standalone net revenue expansion rate of 109%.

Zenvia plans to list on the Nasdaq under the symbol ZENV. Goldman Sachs, Morgan Stanley, Bradesco BBI, Itau BBA, UBS Investment Bank, and XP Investimentos acted as joint bookrunners on the deal.