ZKH Group

We are a leading MRO (maintenance, repair, and operations) procurement service platform in China. We provide one-stop MRO procurement and management services for our customers, and offer digital and fulfillment solutions for participants along the industry value chain. We spearhead digital transformation of the MRO industry for cost reduction and efficiency improvement. Our leadership is evidenced by our GMV, the number of enterprise customers, the number of SKUs, as well as our comprehensive fulfillment network. We achieved continuous growth in GMV from 2020 to 2022 at a CAGR of 37.3%. We served over 58,000 customers in 2022. In addition, our product offerings covered approximately 17.3 million SKUs and all major MRO product lines as of December 31, 2022. MRO procurement services are indispensable in addressing the essential needs in manufacturing enterprises’ daily operations, yet also challenging because MRO procurement is highly fragmented in supply and demand, involving a vast array of items typically in small volume with recurring purchases. Our market leadership is underpinned by our customer-centric approach, superior product capabilities, specialized fulfillment network, and robust technology infrastructure. We have developed a coveted and loyal customer base through our relentless focus on customer experience.